Outsourcing Digest interview with Prem Kumar – Co-Founder & Director at OptiSol Solutions on 1st April, 2017.
OD: Brief us about your company’s services and industries you serve.
Prem Kumar – OptiSol: OptiSol, Optimized Business Solutions. We are an IT services firm offering digital solutions for Startups and Enterprises. We are experts in custom web and mobile application design & development, data solutions and product implementations. We are a team of about 150 employees with development centers in India, we have two offices in India, and we have project management/ delivery offices in US, UK, and Dubai. We have been in operations for about 10+ years now and we have built about 200+ web applications and 80+ mobile applications. Major of our clients are from US and we have excellent client references across the globe. We have been awarded as the top service provider in the Review Magazine and are a top rated service provider in PeoplePerHour and Guru as well as other major job portal.
OD: What is your corporate mission and vision? Throw some light on your goals and values.
Prem Kumar – OptiSol: To be a corporation built with empowered human capital that engages in challenging opportunities across knowledge based business practices.
OD: How do you deliver value to your customers and what differentiates you from the competition?
Prem Kumar – OptiSol: We take a five folded approach:
- Consultative engagement focused on SMAC offerings i.e. Social/ Mobile/ Analytics/ Cloud based offerings.
- Design thinking that enables our clients to Collaborate and Prototype before building (P2B: Prototype 2 Build).
- Agile development methodology with iterative releases and milestone linked payment.
- Tool driven using Pivotal Tracker/ InvisionApp/ Slack/ CI & CD/ GitHub for enhanced transparency in execution.
- OptiSol Competitive pricing by leveraging our onsite offshore framework with development team based out of India. Resources with average experience of 4+ years in various technology stacks bound with stricter NDA and data privacy measures.
OD: Please share a challenging experience that resulted in customer success.
Prem Kumar – OptiSol: We enjoy working with startups and enterprises equally and we help them realize their business solution through our Prototype2Build model.
Recently we helped one our customer who came with a one-liner scope statement and we converted that into viable use cases, prototype as click through UI, assisted in test marketing and funding. This helps our customers in visualizing their application before actual development and enhances collaboration. Test marketing and getting funded are key challenges that we mitigated with this approach.
