Outsourcing Digest

Foundever® Shortlisted for Best Use of AI in CX at the 2025 North American Customer Centricity Awards

Foundever® Shortlisted for Best Use of AI in CX at the 2025 North American Customer Centricity Awards

OD Editor August 16, 2025

Foundever®, a global leader in the customer experience (CX) industry, today announced it has been named a...

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Guidehouse Named Industry Leader for Financial Crime and Compliance Operations

Guidehouse Named Industry Leader for Financial Crime and Compliance Operations

OD Editor August 14, 2025

Guidehouse, a global AI-led professional services firm, has been named a Leader in the 2025 Everest Group...

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GeBBS Healthcare Solutions Makes the Inc. 5000 List for the 15th Time

GeBBS Healthcare Solutions Makes the Inc. 5000 List for the 15th Time

OD Editor August 14, 2025

GeBBS Healthcare Solutions ( EQT portfolio company), a leading provider of Revenue Cycle Management (RCM) Solutions for Healthcare Providers...

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Atento names Paul Ignasinski as Chief Digital Transformation Officer to lead global CX digital transformation agenda

Atento names Paul Ignasinski as Chief Digital Transformation Officer to lead global CX digital transformation agenda

OD Editor August 6, 2025

Atento Luxco 1 (“Atento” or the “Company”), one of the world’s largest providers of customer experience management...

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Dunedin City Council selects HCLTech to lead a 10-year strategic digital transformation

Dunedin City Council selects HCLTech to lead a 10-year strategic digital transformation

OD Editor July 11, 2025

HCLTech, a leading global technology company, has signed a 10-year strategic partnership with the Dunedin City Council...

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Orion Innovation Successfully Implements Temenos’ Digital Banking Platform for BNI

Orion Innovation Successfully Implements Temenos’ Digital Banking Platform for BNI

OD Editor July 10, 2025

Orion Innovation (“Orion”), a certified Temenos partner, completes successful implementation of a highly customized Digital Banking platform...

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Astemo Cypremos partners with HCLTech to accelerate autonomous and smart vehicles ecosystem

Astemo Cypremos partners with HCLTech to accelerate autonomous and smart vehicles ecosystem

OD Editor July 9, 2025

HCLTech, a leading global technology company, and Astemo Cypremos, Ltd. (“Cypremos”), a subsidiary of Astemo, Ltd. specializing...

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Tata Technologies and Emerson partner to innovate advanced testing solutions for next-gen Mobility

Tata Technologies and Emerson partner to innovate advanced testing solutions for next-gen Mobility

OD Editor July 9, 2025

Tata Technologies, a global product engineering and digital services company, and Emerson (NYSE: EMR), an industrial technology...

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DXC Technology Appoints Professional Services Industry Veteran Ramnath Venkataraman as President of Consulting & Engineering Services

DXC Technology Appoints Professional Services Industry Veteran Ramnath Venkataraman as President of Consulting & Engineering Services

OD Editor July 8, 2025

DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, today announced the appointment of...

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Capgemini to acquire WNS to create a global leader in Agentic AI-powered Intelligent Operations

Capgemini to acquire WNS to create a global leader in Agentic AI-powered Intelligent Operations

OD Editor July 7, 2025

Creation of a leader in Intelligent Operations to capture enterprise investment in Agentic AI to transform their...

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